Shipping and Returns ShippingUKWe are pleased to inform all our customers that shipping within the UK is completely FREE of charge. All orders are dispatched via Royal Mail's 24-hour tracked service. Please note that we ship items 2 to 3 times per week to ensure timely delivery.Rest of the worldWe offer worldwide shipping at a flat fee of £15. This ensures that your package is sent via Royal Mail's tracked and signed for processReturnsWe would like to provide our customers with important information regarding our return policy. Please take note of the following:As a small independent business we do not accept returns on purchases! We can however exchange purchased items for other items of the same or similar value currently available on our website or store credit for future use (postage costs are the responsibility of the buyer). To initiate a return, please contact us at , including your order details and the reason for the return. View full details Vintage Hysteric Glamour tote shoulder bag